Shipping & Returns Policy

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Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
Local deliveries are sent vis Tiki and can vary between 5-7.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

Once your order is shipped, a shipping confirmation will be mailed to you with your respective tracking number(s). It takes 24 hours for tracking numbers to activate.

Customs, Duties, and Taxes

You are solely responsible for any custom and taxes which are applied to your order. Any kind of fees/charges imposed during or after shipping including tariffs, taxes, and so on getting to be the customer?s responsibility only.


Our site is not liable for any loss or product damage during shipping. If the damaged product is received, contact the shipping carrier immediately to file a claim. You are expected to save the necessary packing materials and damaged goods before you file their claim.

International Shipping Policy

International shipments are sent out within 3 working days and are subject to international shipping courier delivery times.
We use UPS plat rates which are in ? kg increments.? It is most affordable to make packages 5kg or less.

International deliveries times between 10-21 days.

Returns Policy

Due to the nature of natural and raw material ingredients, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.